For information on our Business Studies courses and to download detailed outlines, click the links below.
This course that teaches basic business writing skills. It is presented in an IT training room using PC workstations. It provides many practical opportunities to edit text and discuss alternative forms of expression.
This course teaches practical writing skills and provides guidelines and tips for becoming a more effective business writer.
This course provides the skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.
Emotional intelligence affects us all, whether we are constantly working in collaboration with others or individually on projects. So, this training course would be suitable for everyone in your organisation, but particularly those that must interact with others on a regular basis.
With greater self-awareness of their emotions and the ability to empathise and understand other people’s emotional state, your team will perform better in the workplace. In other words, being emotionally intelligent makes a real difference to performance and, therefore, profit.
Emotional intelligence training is not just a desirable ‘soft skill’. In fact, research indicates that emotional intelligence can be a better indicator of workplace performance than IQ. It gives you very real and concrete benefits and should be an essential element of any staff development program. are better equipped to handle the ever-increasing pressures of a modern workplace.
This course will define the terms, employee relations (ER) and industrial relations (IR). You will learn how to develop and execute an implementation plan for employee relations and industrial relations policies and strategies. You will also examine various ways to manage negotiations and manage and resolve conflict in the workplace in accordance with the organisation’s conflict resolution policies and procedures.
In this course, we will determine strategies for the delivery of human resource functions by analysing business strategy, reviewing the external environment and consulting relevant stakeholders. You will learn how to document and communicate human resources strategies, functions and processes to the relevant stakeholders. You will also examine different ways to undertake an evaluation of the various human resource functions and processes as well as codes of conduct and their application.
This course defines skills, knowledge and outcomes required to lead and manage effective workplace relationships and promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. It also includes establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity.
In this course, you will assess why learning and development are critical components to any organisation. You will understand why staff expect to receive opportunities to learn and develop in the workplace, and explore how doing so can benefit the organisation, strengthen the workforce, create higher engagement and lead to Financial growth.
In this course, we will define the term recruitment and examine types of planning that occur in an organisation. You will examine options for technology to improve the effecient and effectiveness of the recruitment process. You will also explore how to determine future human resources requirements and how advertising should comply with legislation and organisational policies and procedures.
In this course, you look at the key principles and concepts of managing risks in a range of contexts environments. You will look at the risk assessment process in detail how to analyse, evaluate and prioritise each risk so that appropriate controls can be put in place to manage them.
This course defines the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.
The content applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.
In this course, you will identify the relevant policies and procedures that should form part of, and assist with, developing the objectives of the performance development process. You will examine how to conduct training to monitor performance and to ensure that any intervention that occurs is conducted according to organisational and legislative requirements. You will also design and develop learning and development plans and strategies that will assist and encourage effective employee performance.
This course teaches practical techniques for managing personal and work time.
This course defines the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.
The content applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.
This workshop provides participants with the skills to manage the performance of staff who report to them. It presents and discusses various strategies for timely coaching and feedback, and provides the basis for performance management. It is applicable to managers and team leaders who manage people.
This course presents the skills and knowledge required to execute tasks associated with the recruitment cycle that require in-depth knowledge of the work of the organisation and how recruitment and selection practices fit with other human resources functions.
This course is aimed at building planning, communication and conflict resolution skills amongst work teams. The course is customised to client needs and is therefore available for presentation to private groups only.
This unit describes the performance outcomes, skills and knowledge required to establish, maintain and evaluate the organisation’s work, health and safety (WHS) policies, procedures and programs in the relevant work area according to WHS legislative requirements.
This course introduces the concept of workforce planning and how undertaking workforce planning can help organisations to meet their needs and requirements. You will outline methods to establish workforce objectives and strategies and examine workforce plan implementation. You will also explore workforce objectives and HR areas, including staff development and retention, training and development, and promotion as well as ways to monitor and evaluate workforce plans and trends.
